Terdonkkaai 16, 9042 Gentbelgium, Belgium
   Mon - Sat 09.00 AM - 07.00 PM

Privacy Policy

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Chew Company

At Wholesale Dog Chews and Treats, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you visit or make a purchase from our website Wholesale Dog Chews and Treats

1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Non-Personal Information: Browser type, IP address, operating system, and website usage data collected automatically for analytical purposes.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders efficiently.

  • Communicate order updates and respond to customer inquiries.

  • Improve our products, services, and website performance.

  • Send promotional offers, if you have opted in to receive them.

  • Ensure compliance with legal and tax obligations.

3. Data Protection and Security

We take data security seriously. All personal information is stored securely and protected from unauthorized access, alteration, or disclosure. Payments are processed through secure, encrypted payment gateways to ensure your financial information remains private.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your data may only be shared with:

  • Trusted service providers who assist in shipping, payment processing, or website operations.

  • Legal authorities, if required by law or necessary to protect our rights and prevent fraud.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us understand visitor behavior, store preferences, and improve overall functionality. You can choose to disable cookies through your browser settings, but some parts of the site may not function properly as a result.

6. Your Rights

Under GDPR (General Data Protection Regulation), you have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent for marketing communications at any time.

  • File a complaint with a data protection authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details below.

7. Retention of Data

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. Once data is no longer needed, it is securely deleted from our systems.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any information.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with a new “Last Updated” date.